Our Policies

CopperQuench Policy Handbook

"Because rules should be crystal clear and still fun to read."


The Flash-Level Shipping Policy

Quicker Than a Cheetah Sprint

Expect your CopperQuench bottle to arrive within 5 to 7 days—because we take speed seriously (excluding Saturdays, Sundays, and public holidays). However, we do partner with third-party courier services for delivery. While they’re usually quick, if they get stuck in the proverbial 'shipping traffic,' we can't be held responsible for their fender benders.

No Added Costs

Free shipping on domestic orders because, well, we like you.

International? No Problem!

For those outside the borders, please contact support@copperquench.com for international shipping details.

Tracking

Our third-party courier services provide a tracking number, turning your bottle's journey into a real-time suspense thriller you can't look away from.

Delicate Packaging

Our packaging aims to protect your purchase as it travels from our shelf to your hands. 


Payment Policy

No COD Allowed

Sorry, no Cash On Delivery. It’s not you; it’s the extra costs and potential for non-acceptance upon arrival.


Cancellation Policy

Cancellation Clock Is Ticking

Once you've placed an order, you've got a tight 2-hour window to change your mind. After that, your order is on its way to you and can't be canceled, only returned.


Easy Returns, No Strings Attached

7-Day Return Window

Not enamored? You've got 7 days to decide and initiate a return. Note: Returns are only accepted for damaged goods.

Condition and Evidence

Items must be in their original condition. An unboxing video showcasing the item upon arrival is mandatory for all return requests. Note that the bottles are handcrafted by Indian artisans. Each piece is unique, so slight variations are not considered defects.

The Process

Send an email to support@copperquench.com to begin the return process. Your request will be reviewed and approved before proceeding further.

Return Costs

Customer pays for the return shipping. You'll receive a refund minus the applicable return shipping fees upon successful quality check.


Privacy Policy: Our Vault Is Impenetrable

Minimalist Approach

We only collect the essentials—no more, no less.

Information Usage

Your data makes your CopperQuench experience smoother. Think of it as our secret recipe.


Terms & Conditions: No Legalese Allowed

Good Vibes Only

Please don’t misuse our site. Treat it like you’d treat your grandma’s fine china.

Content Is King

Our content is precious to us. No pilfering, please.

Liability

We strive for a smooth experience, but if there's a hiccup, we're here to help. Reach out to us at support@copperquench.com.

By Browsing, You Agree

Think of it as a nod of agreement, a silent pact between us.